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| The Industrial sector is immersed
in the scenario which defines the constant transformation
of the economy: globalisation, mergers, collaboration
networks, competition, client loyalty, etc. For this reason,
companies have to adapt
their business and information systems to these transformations,
in order to establish themselves and increase their presence
in the various markets. |
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| We are living in the information
age and the gathering, control and subsequent treatment
of all the information created around the Company takes
on an increasing relevance, as it is one of the company's
main assets. |
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| In this respect, Fihoca has
focused a significant part of its work on the application
of the facilities provided by the
use of I-net technologies and the solutions of Knowledge
Management, giving a differentiated value to the
service we offer our clients. |
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| Fihoca works with and helps companies
in the sector to achieve this establishment in the market,
providing the broad knowledge of the business of our professionals
and all the solutions and technological innovations required. |
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| Fihoca's aim is to offer
services of value and help companies in the sector to
obtain greater profits by reducing their costs and increasing
productivity. |
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| Consultancy |
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access to general information |
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Study and definition of
process flows and associated procedures. |
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Consultancy, direction and
management of the implementation of information
systems. |
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Advice on projects for
implementing the Data Protection Law security
measures (access control, registration of
exceptions,
etc.). |
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Diagnosis of information
systems and action plan in accordance with the
organisation's objectives. |
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Selection of integrated
management systems. |
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Technology consultancy. |
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| References |
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Redesign of procedures for a
change to the organisational structure in a
publishing company. |
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Selection of ERP solution for a
company in the agriculture and fishery sector. |
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Diagnosis of information
systems in distribution company. |
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Diagnosis of information
systems in chemicals company. |
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Direction and management of
change to information system in commercial company
part of an international group. |
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Technology consultancy for
connectivity and environment integration plan. |
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| Information
systems |
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| access to general information |
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Development of horizontal solutions
for business management processes (administration,
purchasing, sales, production, logistics, etc.)
for companies in a variety of areas of activity:
publishing houses, chemicals, pharmaceuticals, foodstuffs,
manufacturing, services, distribution. |
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Development of business management
applications for agencies: processing cases, local
rates, taxes, billing, payment and collection management. |
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Vertical solution in AS/400
environment for the management and control of machinery
in production centres: Preventive and/or corrective
maintenance and repair management. |
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Support applications for departmental
management. |
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Implementation of standard solutions
(ERPs, Datawarehouse, CRM, MRP). |
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Maintenance and new developments
of standard ERPs (MS Navision, SAP, ROSS). In these
collaborations Fihoca provides, not only his product
experience, but also added value in form of modules
like: |
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Banking reconciliation |
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Professional tax retencions |
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Cash management report |
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Management and generation
of payment notes... |
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| References |
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Management of foreign trade invoices and documentation for foodstuffs company. |
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Management of exceptions for a pharmaceuticals company. |
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Support for the preparation of sales routes and visit records for a company in the foodstuffs sector. |
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Support for the management of advertising collaborations for a company in the foodstuffs sector. |
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Analysis of sales and simulation of buying conditions for a pharmaceuticals company. |
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Implementation of standard solutions for companies in the foodstuffs, manufacturing and sales/distribution sectors. |
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Developmental maintenance of systems based on standard ERP for chemicals, foodstuffs, manufacturing and distribution companies. |
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| Knowledge management |
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| access to general information |
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Document management Intranets
for work procedures, quality regulations,
environment, work health and safety,
etc. |
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| References |
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Information system on
pharmacological studies. Gathering studies by
doctors and subsequent analysis and publication of
results. |
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Information system of
production processes (procedures, phases, manuals,
operation, etc.) for a company in the
automobile/auxiliary sector. |
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| Multimedia
communication |
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| access to general information |
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Corporate websites and portals
for distribution and chemicals companies. |
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Development of virtual store
for distribution companies. |
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Extranet for drinks
manufacturing company for the management of sales
with distributors. Two-way information transfer. |
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Sales action support system:
interactive product catalogues. |
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| Activity
training and support |
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| access to general information |
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| References |
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Sales force trainer, based on
the resolution of situations with clients by
applying professional sales techniques. |
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CAL format manual
(computer-assisted learning) to train in the sales
management application. |
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Technical procedures for using
laptops: operation, exercises, user's manual of
the exception resolution application and protocols. |
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Virtual training classroom,
aimed at sales forces and accessible vie the
Internet. Products (specifications and sales
arguments) and comparison with the competition. |
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Training and support for users
in the implementation of an ERP
(SAP) for a textile company. |
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Training plans in office
computing tools for companies in a number of
sectors. |
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| Services
and outsourcing management |
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| access to general information |
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| References |
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Outsourcing of computer
infrastructure maintenance. |
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Operation services in large
systems in AS/400, MVS environments. |
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Connectivity and communication
services between servers and remote systems (PALM's. PDA, WAP,
remote terminals, etc.). |
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Advice and implementation on
presence control systems, webcam, video
surveillance. |
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