 |
|
|
| Never as now
has technology brought about such favourable
conditions to substantially lighten all the
aspects of the bureaucratic component which has
been a feature of dealings between the public and
the Administration. |
| |
| The most
relevant factors in this context are: |
| |
| |
 |
The process of maturation
being undergone by the offer of base technology
components in everything relating to "new
technologies". |
| |
|
|
| |
|
The quantitative and
qualitative growth of the range offered by
telecommunications and the appearance of new
rating formulas which enable the use of this range
at affordable costs. |
| |
|
|
| |
|
The drive for the renovation
of the support systems of the internal business
processes of the various public administrations,
with a redesign of the procedure set out by
specific objectives of efficiency and
public-oriented service. |
| |
|
|
| |
|
|
| The
challenge, then, when starting to design a
solution aimed at "bringing the
administration closer to the public" is,
without doubt, in combining the knowledge of
the "business" strategy and operation
with experiences in the use of new technologies. |
| |
|
|
| Since its
beginnings, Fihoca has worked with the Public
Sector, which has allowed it to establish in its
professionals a very broad knowledge of the
operational management of the Administration. |
| |
|
|
| Besides this,
Fihoca has developed a permanent search activity,
which has enabled it to provide a suitable
response in the use of the alternatives offered by
technology. |
| |
|
|
| Consequently,
what Fihoca can offer the public sector is
characterised by its knowledge of the business
processes of the Administration and broad
experience in the use of new technologies. |
| |
|
|
| |
|
|
