The development of the economy, fostered by the Internet and telecommunications explosion, has led to an increase in the pressure of competition in the Insurance Sector.
As new channels of marketing and interaction with clients emerge and the distribution channel is being transformed, insurance companies are displaying a growing interest in improvements in Customer Care and Service Quality, regarding them as key measures in setting themselves apart from the competition.
Besides this, it is becoming increasingly essential to have the right information on the profitability of the various product lines and customer segments. Computer applications must provide a fast, adaptable solution to these requirements.
Fihoca offers Business Solutions for the insurance sector and collaborates with several of the main General, Healthcare, Work Accident Mutual and Agricultural Insurance companies.
